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	<title>everburning &#187; Rant</title>
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	<description>picking at the fringes of reality</description>
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		<title>Screw you rogers, screw you</title>
		<link>http://everburning.com/news/screw-you-rogers-screw-you/</link>
		<comments>http://everburning.com/news/screw-you-rogers-screw-you/#comments</comments>
		<pubDate>Fri, 18 Jul 2008 15:57:01 +0000</pubDate>
		<dc:creator>dj2</dc:creator>
				<category><![CDATA[Life]]></category>
		<category><![CDATA[Rant]]></category>

		<guid isPermaLink="false">http://everburning.com/?p=199</guid>
		<description><![CDATA[<p>So, the local Rogers store got some iPhones in today. Stacy and I went up to grab two. We got Stacy&#8217;s without too much hassle (cost an extra 25$ but not too bad), she&#8217;s a proud new iPhone owner.</p>
<p>Getting one for me, well, thats another story. When we got Stacy&#8217;s it used our &#8216;upgrade&#8217; credits from Rogers. The credits reduced a 150$ service charge to 25$. So, trying to get mine we didn&#8217;t have any of those credits so the iPhone would cost me 350$. That&#8217;s more then half again the price of the 200$ phone. In order to get the iPhone for the 200$ normal price I have to wait until my account gets its credits topped back up. Which will be a few months, which conveniently for Rogers is when the 6gig/30$ deal is no longer available so I&#8217;d have to get the 100$ plan to get the same amount of data.</p>
<p>I tried to explain to them that by not getting the phone I won&#8217;t be signing up to their 30$/month data plan. So, in 6 months they would have made their 150$ plus extra back. That didn&#8217;t fly, with the iPhone they won&#8217;t make exceptions.</p>
<p>The really stupid part, this is all because I&#8217;m an existing Rogers customer. If I was a new signup I&#8217;d get the 200$ price, no problem. Because I&#8217;ve been a Rogers customer for a few years I get screwed. </p>
<p>Hows that for customer satisfaction?</p>

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			<content:encoded><![CDATA[<p>So, the local Rogers store got some iPhones in today. Stacy and I went up to grab two. We got Stacy&#8217;s without too much hassle (cost an extra 25$ but not too bad), she&#8217;s a proud new iPhone owner.</p>
<p>Getting one for me, well, thats another story. When we got Stacy&#8217;s it used our &#8216;upgrade&#8217; credits from Rogers. The credits reduced a 150$ service charge to 25$. So, trying to get mine we didn&#8217;t have any of those credits so the iPhone would cost me 350$. That&#8217;s more then half again the price of the 200$ phone. In order to get the iPhone for the 200$ normal price I have to wait until my account gets its credits topped back up. Which will be a few months, which conveniently for Rogers is when the 6gig/30$ deal is no longer available so I&#8217;d have to get the 100$ plan to get the same amount of data.</p>
<p>I tried to explain to them that by not getting the phone I won&#8217;t be signing up to their 30$/month data plan. So, in 6 months they would have made their 150$ plus extra back. That didn&#8217;t fly, with the iPhone they won&#8217;t make exceptions.</p>
<p>The really stupid part, this is all because I&#8217;m an existing Rogers customer. If I was a new signup I&#8217;d get the 200$ price, no problem. Because I&#8217;ve been a Rogers customer for a few years I get screwed. </p>
<p>Hows that for customer satisfaction?</p>

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